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Returns & Exchanges

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, or is damaged  for reasons not due to our error
Any item that is returned more than 30 days after delivery

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

EXCHANGES (if applicable)
We make every effort to provide you with a description of the t-shirt, the measurements, and the material of the shirt so you can make your best guess at what size would fit you. If you need to make an exchange, our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. We DO NOT accept exchanges on sale items or any order placed using a discount. We are a small business and this cuts significantly into our profits. 

If you need to exchange it for the same item, send us an email at hello@bekai.co and we will send you the address of where to send the item. 

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.